Privacy policy

1. Introduction

ImagineLayout ("we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website and services.

2. Data we collect

We collect information you provide directly: name, email address, billing information, and any messages you send us. We also collect technical data automatically: IP address, browser type, device information, pages visited, and referral source.

3. How we use your data

We use your data to: process purchases and deliver templates, communicate order confirmations and updates, provide customer support, send marketing emails (only with your consent), improve our website and services, and comply with legal obligations.

4. Data sharing

We share data only with: payment processors (Stripe) to complete transactions, email service providers to send transactional and marketing emails, analytics tools (Google Analytics) to understand website usage, and law enforcement when required by law. We never sell your personal data to third parties.

5. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and analyse traffic. See our cookie policy for full details and how to manage your preferences.

6. Data security

We implement industry-standard security measures including SSL encryption, secure payment processing via Stripe, and regular security audits. However, no method of transmission over the internet is 100% secure.

7. Your rights

Under GDPR and similar regulations, you have the right to: access your personal data, correct inaccurate data, request deletion of your data, object to processing, and export your data in a portable format. To exercise these rights, contact us at [email protected].

8. Data retention

We retain your data for as long as your account is active or as needed to provide services. Purchase records are retained for 7 years for tax and legal compliance. You may request deletion at any time.

9. Changes to this policy

We may update this policy from time to time. We will notify you of material changes via email or a prominent notice on our website.